Window cleaning specific service help topics from Team Gleam exterior cleaning
There’s no need to be at home on the day of your window clean. Our team can safely complete your window cleaning if you’re out and we don’t need access to a water supply or anything from you.
If you have a locked back gate or access is restricted, we ask you leave gates unlocked on the day of your window clean (we’ll remind you the day before) to allow our team access. (We’re unable to carry equipment over fences for insurance purposes).
If you forget to leave access to the rear of your property, don’t worry our team will clean all of the windows they’re able to safely access.
For residential properties, we clean externals (outsides) only. There are certain circumstances where we are able to clean internals as well, however this is by prior arrangement with us only and cannot be booked online.
For commercial customers, we are able to offer internal and external cleaning as standard. Find out more at our Team Gleam for business page
You may notice that when we complete your window clean, your windows are left to dry naturally. This is perfectly normal and doesn’t mean we’ve forgotten something!
Whilst it may seem strange at first, using ultra purified water to clean windows means all impurities such as limescale have been removed, meaning the glass will dry naturally without streaks or marks.
This is only possible thanks to specially purified water we use for window cleaning, we don’t recommend it with tap water!
Other than access, you won't need to provide anything else to our window cleaning team. Our vehicles carry specially purified water for window cleaning that has all impurities and minerals removed using specially designed filters. This means there will be no chalky residue or streaks left once dry